Frequently Asked Questions
Everything you need to know about our handcrafted collections.
What materials are used in Anushka Jain Jewellery?
We use high-quality materials including 18k gold plating, 925 sterling silver, and premium brass alloys, often accented with semi-precious stones and freshwater pearls.
How should I care for my jewellery to prevent tarnishing?
To maintain the luster, keep your jewellery away from water, perfumes, and lotions. Store each piece in its original pouch or an airtight container when not in use.
What is your shipping timeline?
Domestic orders are typically processed within 2-3 business days and delivered within 5-7 business days. International shipping timelines vary by location.
Can I return or exchange my purchase?
We offer a 7-day return policy for unused items in their original packaging. Please note that for hygiene reasons, earrings are not eligible for return unless defective.
Do you offer a warranty on your products?
Yes, we provide a 6-month warranty on manufacturing defects and plating issues under normal wear conditions. Contact our support team for any claims.
Is international shipping available?
Yes, we ship our jewellery worldwide. Shipping costs and customs duties are calculated at checkout based on your specific destination.